Reseller Term and condition

Terms and Conditions: 

  • All sales are FINAL. 
  • All reseller customers are NOTeligible for retail benefits. (Discount codes, free soft protectors, mint condition guarantee, etc.) 
  • Orders are subjected to allocation. 

 

Placing an Order: 

  • To place an order on our website (Kodytrading.com), you must have an active account. 
  • Order Minimum amount per shipment/order must be over $279. 
  • Kody Trading. has the right to cancel or modify any purchase order if reseller violates policy. 
  • Orders placed on kodytrading.com will be notified via email with a preliminary invoice. Once the allocation for the order has been confirmed by our team, a follow-up email with the final invoice will be sent.   
  • Payment Options: 
  • Prepaid with credit/debit card on file [3% transaction fee] 
  • Cash payment/zelle [only available through Local Pick-Up option] 
  • Shipping Options: 
  • Currently we are using ups [Shipping cost is paid by customer] 
  • Third Party Shipping Account [Customer’s Preferred Carrier] 
  • Scheduled Local Pickup 
  • All sales are Final. 

 

In Stock Orders: 

  • All stock items are viewable on our website (kodytrading.com) 
  • Order placement to invoice turnaround time is 2-4 business days. 
  • Orders are pre-packed prior to the invoice being send. 
  • You will be provided with an invoice for items we are able to fulfill. Stock is limited and is first come, first served. You have THREE (3) days to remit payment at that time. 

 

Pre-Orders: 

  • Pre-orders are final and non-refundable except in conditions where Kody Trading reserves the right to reconsider the Terms. 
  • Changes to products and release date delays are subject to occur at any time. You will be notified via email when considerable revisions are implemented on the design, production schedule, or other pertinent information of previously solicited products. It is your responsibility to keep information current. 
  • Forms of payment and shipping charges will be confirmed when items become available. Once items arrive to our warehouse, an invoice will be sent to the email address provided at registration unless otherwise noted. 

 

Shipping Terms: 

  1. Pre-order item
  • All products will be shipped once items have arrived at our warehouse. Reseller customers will be charged for shipping, which will be calculated once products are ready to ship. Reseller will be responsible for all costs associated with shipment of their orders, unless otherwise agreed to by both parties in writing. 
  • Reseller must provide Ship-To Location. Reseller is responsible for inputting and updating correct shipping address. Tracking information is provided on the invoice.
  1. 2. Ready stock or new stock 
  • All products will be ship once our team finalize all the quantity. Invoice will be sent with the shipping cost. 
  • Once payment received within 1-3 business days products will be shipped.

Local Pickups: 

  • All local pickups must have a confirmed appointment with Kody Trading, otherwise you will be turned away and waste your time. 
  • Once your order is ready for pickup, you will receive an email with an appointment date to schedule your pickup appointment. Pick up appointments must be scheduled. No Exceptions! 
  • We ask that you arrive on time. If you are running late, you must notify via phone (2133446601). We have the right to refuse any pickups that do not adhere to the scheduled appointment time. 
  • No additional items will be invoiced at time of pickup. 
  • For safety concerns, we ask that you stay in the designated parking spot refrain from entering the warehouse. 
  • There is no same day local pick-up option. Zelle or Cash Payment is collected upon Local Pick-Up Appointment. 
  • Available Local Pick-Up Times (By Appointment Only): Monday - Friday 11:00 AM – 3:00 PM PST. 

 

Change/Cancellation Policy: 

  • If wholesale customer cancels shipment/order after completed, there will be 20% restocking fee. 
  • Unauthorized returns and refused shipments will not be accepted and will be returned to reseller customer at their expense. Any exceptions, as well as cancellation of fully processed and packed orders, will be subject to a 20% restocking fee and shipping return fee. 
  • Once an order confirmation email send, any change requests must be request for approve. Order changes and cancellations are NOT accepted. 

 

Returns & Damages Policy: 

  • Mint Condition Policy does NOT apply to any wholesale orders. 
  • Upon a shipment leaving our warehouse in Alhambra, (I.e., upon Kody Trading member as delivery to the carrier), risk of loss or damage to products in transit will fall upon you, and Kody Trading Will not be held liable for any damages to the products that occurs in transit, including but not limited to carton or exterior packaging damages. 
  • For any issues with your shipment, please contact our us at info@kodytrading.com. Damaged items must be reported within three (3) days of the item’s delivered date. 
  • Claims for minor item packaging will not be accepted if the item is deemed sellable. 
  • Defective merchandise and shipping damaged claims must be submitted within 10 days of receiving the merchandise. Claims take anywhere from 10 - 21 business days for processing once we receive the completed form with any required images. We will be contacting you if we need additional information. 
  • Upon approve on return damage item and to receive credit for damaged items, they must be shipped back to us at the reseller’s expense. Once the damaged item has been received, a credit will be issued. 
  • All product returns must be approved by Kody Trading.
  • Returns must be shipped within 10 days after approved. 
  • Shipping costs are non-refundable. 
  • A return will be authorized if:
    • Product shipped by mistake. 
    • Discrepancy in quantity shipped against purchase orders. 
    • Defective Product 
  • Unauthorized returns by resellers, will incur a 20% restocking fee and shipping return fee. 

 

Please send all questions/comments regarding Kody Trading Agreement to kodytrading@yahoo.com